Privacy Policy

Last updated: January 2025

1. Information We Collect

When you use our website or request a quote, we may collect the following information:

• Contact Information: Name, phone number, email address, and property address.
• Service Details: Information about the tree service you need, including photos or descriptions you provide.
• Usage Data: Information about how you interact with our website, including pages visited, time spent, and referring sources.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide estimates.
• Schedule and perform tree services.
• Communicate with you about your service requests.
• Improve our website and services.
• Comply with legal obligations.

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service partners who assist us in providing tree services (e.g., subcontractors).
• Legal authorities if required by law or to protect our rights.

4. Data Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies

Our website may use cookies to enhance your browsing experience. You can set your browser to refuse cookies, though some features may not function properly without them.

6. Third-Party Links

Our website may contain links to third-party sites (e.g., Google Maps, Facebook). We are not responsible for the privacy practices of these external sites and encourage you to review their policies.

7. Your Rights

You have the right to:

• Request access to the personal information we hold about you.
• Request corrections to any inaccurate information.
• Request deletion of your personal information, subject to legal obligations.

8. Children's Privacy

Our website and services are not directed at individuals under the age of 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us:

• Phone: (225) 892-8382
• Email: bigbasstrees@gmail.com
• Address: Clinton, LA 70722